Terms and Condition

Terms & Conditions – Muzammal Collection

Welcome to Muzammal Collection. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

This website is operated by Muzammal Collection. Throughout the site, the terms “we”, “us”, and “our” refer to Muzammal Collection. By visiting our website or purchasing from us, you agree to these Terms and Conditions.

We reserve the right to update, modify, or replace any part of these Terms at any time.

2. Products and Services

Muzammal Collection sells women’s clothing and fashion products through our online store.

  • All products are subject to availability.

  • We reserve the right to discontinue any product at any time.

  • Product colors may slightly vary due to lighting or screen differences.

3. Pricing and Payments

All prices listed on our website are in Pakistani Rupees (PKR).

We reserve the right to change prices without prior notice.

We accept the following payment methods:

  • Cash on Delivery (COD)

  • Online payments (if available on the store)

Orders will only be processed after confirmation.

4. Order Acceptance

After placing an order, you will receive a confirmation message or email.

However, we reserve the right to cancel or refuse any order if:

  • The product is out of stock

  • Incorrect pricing is displayed

  • Fraudulent or suspicious activity is detected

5. Shipping and Delivery

We deliver across Pakistan through trusted courier services.

Delivery times may vary depending on location, usually between 3–7 working days.

Muzammal Collection is not responsible for delays caused by courier companies or unforeseen circumstances.

6. Returns and Exchanges

Returns and exchanges are accepted only under specific conditions:

  • The product must be unused and in original condition

  • The request must be made within [X] days of delivery

  • The item must include original packaging and tags

Certain items may not be eligible for return due to hygiene or promotional reasons.

7. Intellectual Property

All content on this website, including:

  • Images

  • Product designs

  • Logos

  • Text

  • Graphics

is the property of Muzammal Collection and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

Muzammal Collection shall not be liable for any direct or indirect damages resulting from the use of our website or products.

Customers are responsible for ensuring correct information while placing orders.

9. Privacy

Your submission of personal information through the store is governed by our Privacy Policy.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will take effect immediately once posted on the website.