Privacy Policy

Privacy Policy – Muzammal Collection

At Muzammal Collection, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit the Muzammal Collection website, we automatically collect certain information about your device, including:

  • Web browser type

  • IP address

  • Time zone

  • Cookies installed on your device

  • Pages or products you view

  • Websites or search terms that referred you to our store

Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you, including:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment information

  • Order details

We refer to this information as Order Information.

2. How We Use Your Information

We use the information we collect in order to:

  • Process and fulfill your orders

  • Communicate with you regarding orders or inquiries

  • Provide customer support

  • Screen orders for potential risk or fraud

  • Improve our website and services

  • Send promotional offers, updates, or marketing messages (if you opt in)

3. Sharing Your Personal Information

We share your personal information with trusted third parties to help us operate our store and provide services to you. For example:

  • Shopify – our eCommerce platform that powers our online store

  • Courier companies – to deliver your orders

  • Payment processors – to process transactions securely

  • Marketing and analytics services – to improve user experience

These third parties only use your information to perform specific services on our behalf.

4. Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

  • Remember your preferences

  • Track website traffic and analytics

  • Improve site functionality

You can disable cookies through your browser settings if you prefer.

5. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. Your payment information is processed securely through trusted payment gateways.

However, no method of transmission over the internet is 100% secure.

6. Your Rights

If you are a resident of Pakistan or other regions, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your personal data

  • Opt out of marketing communications at any time

To exercise these rights, please contact us.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.